I am Hellen

Branch Manager – Davis & Shirtliff

• Branch Annual Planning & Execution with team members
• Monthly review of Branch Plan execution and monitoring progress of various activities
• Presentation of Weekly Branch reports and Quarterly Plan execution review
• Executive support by attending all required meetings to represent the branch
• Financial approvals and other branch management approvals
• Job Allocations and coordination during actual operation by various branch team members
• Projects Management from Inception to handover point; overseeing every stage
• Staff issues management, including sensitive matters that pertain to their welfare
• Conducting and leading weekly and monthly branch meetings
• Overall branch operations management to ensure that work flows smoothly and orderly and every customer is happy and satisfied
• Branch resource management to ensure optimum usage

Internal Audit as Branch Management roles

• Conduct daily audits of the submitted cash approvals
• Conduct surprise cash counts and sample stock counts
• Assessment of the level of compliance with company policies, procedures, laws and regulations. Assessment of the means of safeguarding assets and verification of their existence
• Carry out equipment audit, inspections, investigations, examinations or reviews
• Planning, execution and completion of equipment installation and commissioning
• Review of staff performances and submitting scores to HR yearly
• Management of all organizations operations, processes, and transactions
• Review of Casual and Service Providers payments
• Handle other essential tasks that needed supervision of and auditing

Board Member of Pension Trustees – Davis and Shirtliff Company

• Governance Oversight
• Risk Management
• Investment Oversight
• Performance Monitoring
• Financial Oversight
• Compliance and Regulatory Compliance
• Member Communication
• Appointment and Oversight of Service Providers
• Conflicts of Interest Management
• Training and Development

CSR Committee member for western Cluster Projects

• Develop CSR strategies.
• Engage with local communities.
• Act as a liaison with stakeholders.
• Plan and implement CSR projects.
• Assess the impact of CSR initiatives.
• Ensure compliance and reporting.
• Promote employee engagement.
• Support environmental sustainability.
• Advocate for ethical practices.
• Continuously improve CSR efforts.

Secretary General for Women in Leadership Program – Davis & Shirtliff LTD.

• Develop and lead the overall strategy and vision for the Women in Leadership Program.
• Serve as the primary advocate and spokesperson for gender diversity and women’s leadership.
• Design and implement training programs, workshops, and mentoring initiatives.
• Foster partnerships and collaborations with external organizations and community groups.
• Review and recommend changes to existing HR policies and practices to promote gender equality.
• Develop and implement metrics to monitor the effectiveness and impact of the program.
• Lead communication efforts to raise awareness about gender diversity initiatives.
• Identify funding opportunities and build partnerships with donors and sponsors.
• Stay abreast of current research and best practices related to gender diversity and women’s leadership.

Senior Sales Engineer – Davis & Shirtliff

• Designing equipment, sizing and preparing quotations on various ranges of products including: water pumping, swimming pool equipment, water treatment, engines and generators, solar equipment, and Irrigation and water supply accessories as per customer requirement
• Coordination of field operations and installations for various equipment by field technicians
• Staff Training on products and induction of new staff members
• Planning, organizing and executing major customer events since 2014- during my attachment period to-date
• Conducting sales visits for new and more sales; and site surveys for won sales to verify site conditions before installation execution
• Winning orders and closing business both minor and major jobs
• Attending to walk-in customers in the showroom and meeting/exceeding their expectations by offering them solutions to their needs

Sales Attaché – Davis & Shirtliff

• Designing, sizing, and quotation of various ranges of products in Davis & Shirtliff
• Accompanying site technicians for various installations, majorly solar pumping, water treatment, and generator installations
• Attending to various workshop operations including opening of pumps for checking & repair, new pumps testing, and splicing of well pumps
• Attending to customers at the showroom on a daily basis, answering their queries and providing solutions to their needs
• Conducting stock take at the mid and end of the month
• Trained on general receipting and administrative duties
• Planned, organized, and executed major customer event in Aug/2014
• Conducted sales visits alongside sales engineers for new orders
• Conducted site surveys alongside field technicians & engineers

World Vision – Pala IPA: Supervisor, Program Evaluation

• Was in charge of 12 data collectors officers
• Supplying them with materials every morning before dispersing to the field
• Supervising the data collection process
• Giving reports on the performance of every officer to the directors
• Collecting the data materials every evening and conveying them to the office for analysis
• Managing their needs during the exercise and ensuring that they are happy and motivated

Peer Counselor: Egerton University

• Giving guidance and counseling to various groups of students on relationship counseling students who are drug addicts
• Counseling students who are stressed due to financial issues
• Identifying and counseling peer students with mental health issues
• Identifying, counseling, and providing for students who lack food within Campus
• Conducting conflict resolution between various groups and individuals