I am Hellen

Manufacturing Engineer

A customer-centric mechanical engineer professional with expertise in water pumping systems, solar power solutions, pool equipment, water treatment, power generators, and irrigation accessories. As a dedicated member of our organization’s CSR board, I am passionate about leveraging my skills and experience to contribute to our mission of transforming the lives of vulnerable groups in our society especially Children worldwide.

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A customer-centric mechanical engineer professional with extensive expertise in designing and selling water pumping systems, solar power solutions, pool equipment, water treatment, power generators, and irrigation accessories. With a focus on customer relationship management and service, as well as proficiency in job and staff management, I am adept at ensuring client satisfaction while optimizing organizational processes to enhance profitability.

My analytical skills enable me to delve into transaction details and workflows to drive process improvements. As a committed team player, I embrace new concepts, ideas, and technologies, guided by principles of honesty, integrity, fairness, and self-responsibility. This ethos aligns seamlessly with the values of our organization as we work towards transforming the lives of vulnerable groups in our society especially Children. Join me in this rewarding journey of making a positive impact.


Years of Experience




Completed Projects




  • Job Design and Management
  • Business Intelligence
  • Client Support
  • Customer Relationship Management Skills
  • Solar Powering Design
  • Financial Forecasting
  • Project Planning & Management
  • Office Operations & Management
  • Irrigation Systems Design
  • Competence in Oral and Written Communication
  • Risk Management
  • Professionalism
  • Team Work
  • Organizational and Analytical Skills
  • Generator Sizing and Design
  • Strategic Planning
  • Market Research and Analysis
  • Donor Engagement and Fundraising Strategy
  • Relationship Management
  • Risk Management
  • Reporting and Documentation
  • Stakeholder Engagement
  • Leadership and Management
  • Interpersonal and Communication Skills
  • Education and Experience
  • Strong Work Ethic

Technical Skills

  • Administrative Skills: Organizational skills, Time management, Record-Keeping, Typing, Equipment handling, Research skills, Telephone Etiquette, Staff and resources Management.
  • ERP: Microsoft Dynamics Navision ERP
  • Ms Office Suite: Ms Word, Ms PowerPoint, Ms Excel, Outlook
  • Data Analysis and Interpretation
  • Customer Relationship Management (CRM) Systems (e.g., Salesforce, HubSpot)
  • Project Management Methodologies (e.g., Agile, Waterfall)
  • Financial Management Principles
  • Digital Marketing Tools (e.g., Google Analytics, social media advertising, email marketing software)
  • Risk Management Techniques
  • Market Research Methodologies (e.g., surveys, focus groups, competitor analysis)
  • Strategic Planning Skills
  • Stakeholder Engagement Expertise
  • Public Speaking and Presentation Skills

Work Experience

Branch Manager – Davis & Shirtliff

03/2021 to Date:
  • Branch Annual Planning & Execution with team members
  • Monthly review of Branch Plan execution and monitoring progress of various activities
  • Presentation of Weekly Branch reports and Quarterly Plan execution review
  • Executive support by attending all required meetings to represent the branch
  • Financial approvals and other branch management approvals
  • Job Allocations and coordination during actual operation by various branch team members
  • Projects Management from Inception to handover point; overseeing every stage
  • Staff issues management, including sensitive matters that pertain to their welfare
  • Conducting and leading weekly and monthly branch meetings
  • Overall branch operations management to ensure that work flows smoothly and orderly and every customer is happy and satisfied
  • Branch resource management to ensure optimum usage

Internal Audit as Branch Management roles

  • Conduct daily audits of the submitted cash approvals
  • Conduct surprise cash counts and sample stock counts
  • Assessment of the level of compliance with company policies, procedures, laws and regulations. Assessment of the means of safeguarding assets and verification of their existence
  • Carry out equipment audit, inspections, investigations, examinations or reviews
  • Planning, execution and completion of equipment installation and commissioning
  • Review of staff performances and submitting scores to HR yearly
  • Management of all organizations operations, processes, and transactions
  • Review of Casual and Service Providers payments
  • Handle other essential tasks that needed supervision of and auditing

Board Member of Pension Trustees – Davis and Shirtliff Company

  • Governance Oversight
  • Risk Management
  • Investment Oversight
  • Performance Monitoring
  • Financial Oversight
  • Compliance and Regulatory Compliance
  • Member Communication
  • Appointment and Oversight of Service Providers
  • Conflicts of Interest Management
  • Training and Development

CSR Committee member for western Cluster Projects

  • Develop CSR strategies.
  • Engage with local communities.
  • Act as a liaison with stakeholders.
  • Plan and implement CSR projects.
  • Assess the impact of CSR initiatives.
  • Ensure compliance and reporting.
  • Promote employee engagement.
  • Support environmental sustainability.
  • Advocate for ethical practices.
  • Continuously improve CSR efforts.

Secretary General for Women in Leadership Program – Davis & Shirtliff LTD.

  • Develop and lead the overall strategy and vision for the Women in Leadership Program.
  • Serve as the primary advocate and spokesperson for gender diversity and women’s leadership.
  • Design and implement training programs, workshops, and mentoring initiatives.
  • Foster partnerships and collaborations with external organizations and community groups.
  • Review and recommend changes to existing HR policies and practices to promote gender equality.
  • Develop and implement metrics to monitor the effectiveness and impact of the program.
  • Lead communication efforts to raise awareness about gender diversity initiatives.
  • Identify funding opportunities and build partnerships with donors and sponsors.
  • Stay abreast of current research and best practices related to gender diversity and women’s leadership.

Senior Sales Engineer – Davis & Shirtliff

2015 to Date:
  • Designing equipment, sizing and preparing quotations on various ranges of products including: water pumping, swimming pool equipment, water treatment, engines and generators, solar equipment, and Irrigation and water supply accessories as per customer requirement
  • Coordination of field operations and installations for various equipment by field technicians
  • Staff Training on products and induction of new staff members
  • Planning, organizing and executing major customer events since 2014- during my attachment period to-date
  • Conducting sales visits for new and more sales; and site surveys for won sales to verify site conditions before installation execution
  • Winning orders and closing business both minor and major jobs
  • Attending to walk-in customers in the showroom and meeting/exceeding their expectations by offering them solutions to their needs

Sales Attaché – Davis & Shirtliff

05/2014 – 08/2014
  • Designing, sizing, and quotation of various ranges of products in Davis & Shirtliff
  • Accompanying site technicians for various installations, majorly solar pumping, water treatment, and generator installations
  • Attending to various workshop operations including opening of pumps for checking & repair, new pumps testing, and splicing of well pumps
  • Attending to customers at the showroom on a daily basis, answering their queries and providing solutions to their needs
  • Conducting stock take at the mid and end of the month
  • Trained on general receipting and administrative duties
  • Planned, organized, and executed major customer event in Aug/2014
  • Conducted sales visits alongside sales engineers for new orders
  • Conducted site surveys alongside field technicians & engineers

World Vision – Pala IPA: Supervisor, Program Evaluation

July 2012
  • Was in charge of 12 data collectors officers
  • Supplying them with materials every morning before dispersing to the field
  • Supervising the data collection process
  • Giving reports on the performance of every officer to the directors
  • Collecting the data materials every evening and conveying them to the office for analysis
  • Managing their needs during the exercise and ensuring that they are happy and motivated

Peer Counselor: Egerton University

Nov/2013 – April/2015
  • Giving guidance and counseling to various groups of students on relationship counseling students who are drug addicts
  • Counseling students who are stressed due to financial issues
  • Identifying and counseling peer students with mental health issues
  • Identifying, counseling, and providing for students who lack food within Campus
  • Conducting conflict resolution between various groups and individuals


Master of Arts in Project Planning and Management

University of Nairobi


Bachelor of Science, Manufacturing Engineering

Egerton University, Njoro Campus

2010 – 2015

Second Class Honors

Kenya Certificate of Secondary Education

St. Charles Lwanga Ichuni Girls’ Secondary School

Scored a B+

2005 – 2008

Leadership History

  • Branch Manager – 2021 to Date, Davis & Shirtliff
  • Executive committee member (Secretary) – Women in Leadership Program; D&S Group
  • Board Member of Pension Trustees – Davis and Shirtliff Company
  • CSR Committee member for western Cluster Projects
  • Children Ministry Department – 2018-2020, Kisumu SDA
  • Church Elder – 05/2014 to 05/2015, Egerton University SDA Church
  • Dep. Class Rep. Egerton University – Dep. of Mechanical Engineering
  • School Head Girl – 2008, St. Charles Lwanga, Ichuni Girls School

Membership/Professional Affiliation

Registered member of EBK

Registered Graduate Engineer –IEK


Community Development
Customer Service
Project Management
Public Relations
Volunteer Work

Extra-Curricular Activities

  • Attending Fundraising Events
  • Networking with Philanthropic Organizations
  • Reading & Writing – An Author, Published a book; ‘Brave In Tragedy’ – June/2018
  • Travelling, Touring, observing Nature.
  • Public speaking: Preaching in churches and Motivational Talks to Youths from Primary schools to Colleges & universities; giving hope and reassurance for a better future to the hopeless.
  • Volunteering for Nonprofit Organizations
  • Mentorship Programs
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